Hello Adrienne,
I reached out to our Manager, Emergency Management and he had the following response:
What a big challenge to face. This scenario is extensively studied and known that communities morale peaks during a hazard onset as everyone is filled with community spirit as they band together to solve the problem. However, as time continues, morale plummets as people are overwhelmed by the hazard. Having gone through multiple evacuations and now flood impacts would certainly stress out most communities and their administrations to the point where negative impacts could be witnessed. From a mental health perspective, having strong operations procedures can be a tremendous offset on negative mental health consequences, people are less likely to suffer stress injuries if they operated as their workplaces required, regardless of the outcomes. Secondary to that I would suggest as many team-building opportunities as possible, I've heard of command posts that bring in fitness members to guide people through stretches, go for walks together, or play a quick game for a distraction opportunity and joyful moment.
For continuity, designating the right team members to focus solely on community continuity vs the hazard response is important. We have seen tremendous resource sharing in Alberta over the last 10 years given how many hazards we have faced together. The CAO shouldn't hesitate to reach out to other communities to see where support can be provided so they or their team can get breaks and relief when needed. This year when we activated for the Fort Chipewyan wildfires creating a schedule of when staff were rotated through positions was created within the first 36 hours of response because Fort McMurray had so much experience with staff burnout throughout those responses.
Hopefully, the end is in sight for your community and your team is able to get some much needed time away and R&R!
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Dorothy MacMillan
Executive Assistant, Operations
Operations Centre
P: 780 874 3700 Ext. 2932
C: 587 217 8471
www.lloydminster.ca------------------------------
Original Message:
Sent: 06-19-2023 14:38
From: Adrienne Tait
Subject: Mental Health and Morale Boosters for staff during emergency situations
Hello everyone,
Our community has been evacuated twice in the past month due to wildfires and is now facing flooding. I was wondering if anyone has tips, tricks, or advice as to how to keep up morale for staff and my CAO? Mental health is so important, and while our organization is doing a great job letting staff know it is ok not to be ok I am finding the ones who are giving the most are the ones least likely to ask for help.
Also, any advice on tips to ensure my CAO is supported for business continuity would be most welcomed!
Thank you in advance,
Adrienne
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Adrienne Tait
Executive Assistant to CAO and Council
Town of Edson
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