AAP Open Forum

  • 1.  What skills do you use most?

    Posted 06-13-2023 17:24

    Hi everyone! 

    It's important to keep the courses that are part of our certification programs current and relevant. Over the years,  project management, soical media, and website design/maintenance skills became more relevant to many admin roles so we added them as electives. We are currently looking at adding an elective in change management and another in board governance as they are both a huge part of our roles. I'm sure there are other skills that you use in your role that we might be able to incorporate as course options. I'd love to hear about them so let me know. 


    Gale Belcourt, CCAP
    AAP National Registrar

  • 2.  RE: What skills do you use most?

    Posted 06-14-2023 06:19

    Project Management has to be a skill I use a lot; however, change management certainly would be something on my radar.  


    Terry Lynn Jones

  • 3.  RE: What skills do you use most?

    Posted 06-15-2023 07:50

    Hello Everyone,

    Change management would be at the top of the list. Interestingly, I meet people everyday (myself included) who are struggling with how to use technology or who don't a feature exists which would make their life easier. Who can't see their manager's calendar on their phone, who don't know their computer can read back an email to them before they hit send or there is an App to assist with finding a meeting time for a group of people etc. More technology courses are a must if we want to be relevant and more efficient.


  • 4.  RE: What skills do you use most?

    Posted 06-14-2023 07:22

    Hi Gale,

    Microsoft skills - all apps.  I'm always learning new apps to make my worklife easier. 

    Board governance would be great.

    Event planning - if you can find somewhere that offers this online.

    Equity and Diversity options


    Donna Lamont

  • 5.  RE: What skills do you use most?

    Posted 06-14-2023 11:34

    Equity and Diversity, Change management, and Board Governance would be great additions.

    Preethi Balasubramanian, MBA, ACEA, CCAP, PACE
    AAP - Toronto Charter Branch
    Toronto, Ontario

  • 6.  RE: What skills do you use most?

    Posted 06-15-2023 09:16


    Website, Intranet or digital workspace maintenance is beneficial knowledge to possess; event planning; knowledge of Office 365 - Planner, OneNote, awareness of all the apps available and project management would be my suggestions.


    Barbara Northcott